Friends and acquaintances come and go, but your closest friends will never leave your side. The same can be said of your independent insurance agent. Though your insurance carrier and coverage needs may change over the years, the relationship you have with your independent agent should only grow stronger over time. Like a friend, your independent agent should be someone who will invest in you and who will be there for you when the going gets tough. So how do you choose an independent agent? Continue reading learn why it pays to have a friend in the insurance world.
Consider the story of a hypothetical Janesville area woman who shopped for and purchased car insurance on the Internet. After the sale is complete, she realizes she has more questions about her insurance policy than answers. She wonders what type of coverage she really has, as well as what might be missing. She has no one but the insurance company to talk with about her personal risks, concerns, future goals, and coverage needs. When the time comes to file a claim, she has no one who can walk her through the process in person or to explain why her policy left her vulnerable to personal loss. Had she used an independent agent, she would have worked closely with them to build a personalized policy that fit her needs.
Independent Agents Know What Makes You Different
We are all a bit different. Our income, vehicle, driving habits, and risk profile are just a few of the details that make us unique. What works for someone else may not work for you. Because we are all different, we all have different needs when it comes to car insurance. When you work with an independent agent, you are forming a positive, long-term relationship that hinges on the recognition of your individuality.
Independent Agents Take You Seriously
Independent agents do not see you as a case or policy number. Instead, you are a human being with real and important needs. The independent agent will listen to your concerns and make your problem their problem. They put themselves in your shoes and ask themselves what they would want from an agent if they were you. All of the lingo and pushy sales tactics go out the door when the focus is on you instead of them.
Independent Agents are Local and Accessible
Calling an 800-number or logging onto a website does not hold a candle to the confidence you feel when you can walk through the doors of your agent’s office and sit down across from them. Here at Gary Ellis Insurance, our customers know exactly how to find us and are welcome to stop by our Central Street office anytime. We live and work in the same community you do, so we understand the types of risks you face, the type of economy you live in, and the things that are most important to your family. Whether you have a question or want a quick insurance tune-up, we are always ready and willing to lend a helping hand.
If you have never experienced the friendship of an independent insurance agent, we would love the privilege to meet with you. Stop by our Janesville office or give us a call to find out how we can change the way you look at car insurance. We’ll do more than find the best car insurance rates; we’ll provide you with a true customer service experience you can believe in.